Privacy Policy

1. INTRODUCTION

1.1. This Privacy Policy explains how flyt (“we”, “our”, “us”) collects, uses, stores, and protects personal information when you use our website or services.

1.2. We are committed to protecting your privacy and handling your data responsibly.

2. INFORMATION WE COLLECT

2.1. We may collect the following information:

2.1.1. Name, email address, phone number (WhatsApp)

2.1.2. Visa type, preferred consulate, and appointment-related details you voluntarily provide

2.1.3. Communication records (email, WhatsApp)

2.1.4. Payment-related metadata (processed securely by payment gateways)

2.1.5. Basic website usage data (cookies, analytics)

2.2. We do not store card or bank details on our servers.

3. HOW WE USE YOUR INFORMATION

3.1. We use your information to:

3.1.1. Provide visa appointment booking assistance

3.1.2. Communicate service updates and respond to queries

3.1.3. Process payments and issue receipts

3.1.4. Comply with legal and regulatory obligations

3.1.5. Improve our service and website

4. PAYMENT PROCESSING

4.1. Payments are processed securely by third-party payment gateways such as Razorpay and/or Stripe. We do not store or process payment card details directly.

5. DATA SHARING

5.1. We do not sell or rent personal data.

5.2. We may share information only:

5.2.1. With service providers required to deliver the service (e.g., payment processors)

5.2.2. When required by law or regulatory authorities

5.3. We are not affiliated with any embassy or government authority.

6. DATA SECURITY

6.1. We use reasonable administrative, technical, and organizational safeguards to protect personal data. However, no method of transmission or storage is completely secure.

7. DATA RETENTION

7.1. Personal data is retained only for as long as necessary to provide the service or comply with legal requirements.

8. YOUR RIGHTS

8.1. You may request access, correction, or deletion of your personal data by contacting us at:support@withflyt.com

9. COOKIES

9.1. We may use basic cookies or analytics tools to understand website usage. You can control cookies through your browser settings.

10. UPDATES TO THIS POLICY

10.1. We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. CONTACT INFORMATION

11.1. Business Name: flyt

11.2. Email: support@withflyt.com

11.3. Address: Pune, Maharashtra, India